RF Trade ยท Terms of Service
RF TRADE LIMITED · Rm A5 7/F ASTORIA BLDG · 34 ASHLEY RD · Tsim Sha Tsui · Hong Kong (HK)
These Terms of Service govern your use of the website of RF TRADE LIMITED and the trade communications, sourcing and supplier network services the Company provides. Please read every section before opening an enquiry.
By accessing the website of RF TRADE LIMITED, or by using any of its trade services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you should stop using the website and should not submit an enquiry to the desk. Your continued use of the site or services counts as your acceptance of the terms in force at that moment.
The Company reserves the right to revise these terms at any time. When changes are made, the updated terms are published on this page and take effect from the date of publication. For an active engagement, the terms that applied when the engagement began will continue to govern that engagement unless both parties agree in writing to a different set of rules.
These terms apply alongside any separate written agreement the Company signs with a client for a particular programme or shipment. Where a written agreement is more specific than these general terms, the written agreement wins on that specific point. Where a matter is not covered by a written agreement, these terms stand as the shared baseline of both parties.
The services and the website are provided by RF TRADE LIMITED, a company carrying on business in computer systems design and related computer integrated systems services. The registered office of the Company is at Rm A5 7/F ASTORIA BLDG, 34 ASHLEY RD, Tsim Sha Tsui, Hong Kong (HK). The developer behind the online service is RF Trade, and any reference to the Company or to RF Trade in these terms means the same single organisation of records.
The Company operates a trade communications desk that coordinates global sourcing programmes, supplier vetting and the network of factories, forwarders and finance partners through which orders are prepared and moved. Everything the desk does is explained on the services page of the website, and a current description can be requested directly from the desk at any time.
Because the firm is a professional intermediary rather than a manufacturer or a carrier, several of its tasks depend on partners who are separate businesses. These terms make clear at every point where the Company acts itself and where it coordinates or introduces the work of an independent partner, so that expectations about responsibility stay honest from the start of a relationship.
The Company provides a measured set of connected services built around one purpose, which is to move a trade enquiry from a first call to a confirmed and documented order. Those services include sourcing programmes that match a buyer brief to qualified manufacturers, supplier vetting systems that check the standing of a factory, and the preparation and review of import and export documentation.
The Company also coordinates freight forwarding arrangements with independent carriers and forwarders, provides support in shaping trade finance instruments such as letters of credit, and produces market intelligence reports that track price, supply and policy across traded corridors. A fuller description of each service appears on the services page and is treated as part of the service offering for reference purposes.
Nothing on the website is intended as legal, tax or financial advice addressed to your specific situation. The desk provides operational trade support and information of a general commercial nature. Where your decision carries real cost or legal weight, you should obtain professional advice from your own advisers, even though the Company is glad to help you prepare the ground for that advice with clear information.
You may view and use the website for the ordinary purpose of learning about the services of the Company and contacting the desk. You agree not to misuse the website, including by attempting to interfere with its secure operation, by sending automated traffic that strains the service, or by using the site to probe for weaknesses in other systems.
You agree not to copy large parts of the site, to resell its content or to build a competing service from its text or design without written permission. The modest amount of content on the site exists to inform genuine enquirers, and the Company asks that visitors treat it as material they may quote briefly for the purpose of a fair review but not lift wholesale for their own use.
The Company may suspend or restrict access to the website where your use risks the reliability of the service for other users or where the law requires a response to a valid request. In making such decisions the Company acts reasonably and, where it is lawful and practical, explains its decision to the user affected.
The Company works hard to keep the information on its website accurate and current, but it makes no complete guarantee that every figure, description or detail is always free of error. Trade markets move quickly, and a statistic or a service description shown on the site may lag a change in the underlying activity by a matter of weeks.
Descriptions of services, industry context and illustrative figures on the site are provided for general information and should be read as guidance rather than as a binding specification for any individual order. Before making a decision that carries real weight, you should confirm the current detail with the desk directly rather than relying on a page that has not yet been updated.
The Company appreciates a pointer to any out of date content on the site and will correct genuine errors as quickly as the schedule allows. In the meantime visitors are reminded that general website copy can never replace a live confirmation from the team who will actually handle the work.
As the party who knows the reality of your own order, you are responsible for giving the Company accurate and complete information about the product, the timing, the compliance needs and the financial terms of any engagement. Information you supply must be your own or must be provided with the proper authority of the party it concerns.
You undertake to keep the desk informed of any change that affects the work, such as a moved delivery date, an altered specification or a restriction that your own export rules place on the goods. A sourcing programme or a document pack is only as reliable as the brief behind it, and the Company relies on you to flag a shift promptly rather than letting an outdated requirement quietly travel the whole channel.
Where an order involves documentation or clearances made in any name other than your own, you warrant that you hold the authority to act on behalf of that party. Failing to keep this side of the arrangement honest can delay a shipment, and the Company therefore takes the accuracy of instructions as a shared responsibility from the first minute of a call.
Opening a channel with the desk does not by itself place an order or bind either party to a trade. An enquiry, a briefing call or a completed website form is a request for information and a first step in discussion. Neither the Company nor a supplier makes a binding commitment merely by receiving that first message.
When a sourcing brief is sent to the desk, the desk will treat the details as confidential under the confidentiality section below and will use them to prepare a response for the enquirer only. The desk may ask clarifying questions before it can return a useful report, and a useful response is more likely when the brief carries the product, the price band, the volume and the calendar.
Any pricing or timing quoted in response to a brief is an estimate prepared from the information then available and remains subject to confirmation against a firm order and against market conditions. Because commodity prices and freight rates move, a quoted range should be read as an informed starting point rather than a fixed commitment until a written acceptance has been exchanged.
Where the desk runs a sourcing programme for you, it selects and ranks candidate suppliers from its verified network against the scoring grid described on the services page. The output is a shortlist and a report to help you choose, and the Company is transparent that the final decision on which supplier to use always rests with you.
The Company does not guarantee that a specific product can always be found, that a price already quoted will hold for an open period that later shifts, or that a supplier will accept terms on first offer. What the desk guarantees is a fair, honest and diligent effort to search, to vet and to present, carried out by the same disciplined method on every brief, whether the enquiry comes from a first-time buyer or a long-standing partner.
Where the work reaches the introductions stage, the Company provides its information in good faith and each party is encouraged to complete its own contracting with the supplier. Orders placed directly with a supplier are agreements between you and that supplier; the Company stands ready to coordinate documentation and freight for those orders on request.
When the desk prepares import and export papers for a shipment, it bases the documents on the information and supporting material you provide. The desk reviews the commercial invoice, packing list, certificate of origin and related forms for internal consistency and aligns the set against the terms of any letter of credit or customs requirement it can see.
The Company is an experienced intermediary but it is not the shipper of record and cannot promise that every document will be accepted in every jurisdiction under every circumstance. Customs rules change and officials exercise judgement, so the desk advises that a complying document set greatly reduces but does not absolutely remove the chance of a query at the border.
You are responsible for providing the true nature, value and origin of the goods so the documents can describe the cargo honestly. A document set built on inaccurate source data cannot be made accurate by the desk alone, and a shipment that founders because of a fundamental misdescription given by the client is not within the responsibility the Company can accept.
Freight forwarding services are provided by independent ocean, air and road carriers and by their forwarders, and are not operated by the Company itself. The Company acts as a coordinator that selects, books and monitors a route with those independent partners on your behalf and relays the movement of your cargo to you.
The Company assists you in making sensible bookings and watches the milestones so you hear promptly about a sailing that slips or a cost that rises, but the actual carriage is governed by the terms of the carrier or forwarder whose service you accept. Claims for a shipment that is lost or damaged in transit are pursued under the terms and the limits of that carrier rather than under this agreement with the Company.
Rates, transit times and routings quoted by the desk come from the current information of the partners and remain subject to their confirmation. Space on a full vessel or a tight airline schedule cannot be guaranteed by any coordinator, including the Company, and the desk is honest with you when a preferred date cannot be secured on the budget available.
Trade finance support from the desk is advisory and preparatory rather than lending. The Company helps you shape the purchase order, the payment terms and the document conditions of a deal and reviews your draft documents against a letter of credit or a bank payment route to catch mismatches early.
Arranging credit, opening a letter of credit or approving a financing facility is carried out by banks and financial institutions under their own rules, and the Company does not act as a bank and does not itself advance funds on your trade. The desk prepares the ground so that a bank or a finance partner can act cleanly, but the decision to fund rests with that institution under its own requirements.
Given the shifting nature of bank rules and of sanctions and embargo regimes, no adviser can promise that an instrument will be accepted on the first presentation. The value the Company adds is a higher chance of a clean first acceptance through careful alignment of the documents with the conditions, and an early flag when something in the terms needs your attention before you commit to a payment.
Market intelligence reports describe general price movement, supply activity, seasonal swings and policy changes across traded corridors. The reports are prepared from sources available to the desk and presented in plain language, and they are intended to sharpen your own judgement rather than to make a decision for you.
Information in a report is given for general guidance and is not a promise about the future direction of any price or market. Markets are influenced by events no participant can predict with certainty, and a report that reads a trend with confidence today cannot bind tomorrow. The desk is clear in every report about the difference between a firm fact, a strong likelihood and a rumour.
You should not rely on a market report as the sole basis of a large purchasing or selling decision. Reports sit most usefully alongside your own market feel and any specialist advice you hold, and the desk is glad to talk through a report line by line so you understand exactly what it does and does not claim before you place reliance on it.
Fees for the services of the Company are agreed with you before any chargeable work begins, so you are never surprised by a bill the desk has not described. Depending on the nature of the task, a fee may be a fixed amount agreed at the start, a percentage that is clearly stated, or an agreed hourly or per-shipment rate.
Where the work involves payments made onward to a third party, such as a freight charge, a bank fee or an inspection cost, the Company will invoice those amounts separately so you can see the difference between the fee for the service and the onward cost of a partner. No hidden margin is added to a partner cost without your prior agreement and clear disclosure on the invoice.
Invoices are payable on the terms shown on the invoice, which will name the due date and the accepted payment route. A delay in payment may pause active coordination of new work while an outstanding balance remains unresolved, and the Company will tell you plainly about any such pause rather than letting a file drift without explanation.
The trade relationship rests on the confident handling of information, and both the Company and you agree to keep the confidential material of the other party secure. Confidential material includes commercial terms, prices, supplier identities, client names, records and market intelligence disclosed in the course of an engagement and marked confidential or recognisably sensitive by its nature.
Neither party will disclose such confidential material to an outside party except where the disclosure is necessary to perform the engagement, for example passing a product brief to a qualified supplier to obtain a quote, or where the law requires the disclosure. Where a necessary disclosure is made to a partner, the party making it will take reasonable steps to ensure the partner keeps the material confidential as well.
Confidentiality does not extend to information that is already public, that is independently developed without reference to the other party, or that must be revealed to comply with a lawful request. The obligation survives the end of an engagement for as long as the material retains commercial value, because a channel built on discretion deserves the same respect on the last day as it received on the first.
The content of the website, including its text, layout, trade dress, the RF TRADE name and all associated branding, belongs to RF TRADE LIMITED or to its licensors. The distinctive listening post design of the site and the written material on it are protected and may not be reproduced wholesale without permission.
Material that you provide to the Company, such as a product specification, a drawing or a document that you own, remains yours. Nothing in these terms transfers ownership of your material to the Company; the desk uses your material only to perform the work you requested and holds it under the confidentiality and privacy standards described on the companion pages.
The Company grants you a limited, personal licence to view the website for your own use and to quote brief portions of its text for a fair review, but this licence does not extend to copying the design, reselling the content or using the RF TRADE name in a way that misleads another party about the source of a service. If you wish to reuse material beyond this narrow licence, ask the desk first.
Nothing in these terms limits or excludes liability that the law does not allow to be limited or excluded, such as liability arising from a failure to meet duties a statute makes non-negotiable. Subject to that qualification, the Company provides the website and its information on an as available basis and accepts the limits set out in this section.
The Company is not liable for indirect or consequential loss, such as lost profit, lost opportunity or a loss suffered by your own customer, arising from a failure of a source, a market shift, a delayed partner or an act outside the direct control of the desk. Where cargo moves with a third party carrier, liability for that cargo rests with the carrier under its own terms and limits.
Information on this website and in market reports is provided for general guidance, and the Company is not liable for a loss that results from your reliance on general information where you could reasonably have confirmed the current detail before a decision. In every case the total liability of the Company for an engagement is limited to the amount of the fee you actually paid for that engagement, which keeps any exposure proportionate to the work performed.
An engagement may come to an end when the agreed work is complete, when both parties agree to end it, or when either party gives reasonable written notice in line with the nature of the task. You are free to pause an enquiry that has not yet become a firm order at any point before chargeable work starts.
The Company may end an engagement or decline a new one where the work would be unlawful, where a client refuses to meet obligations that the law or safe practice demands, or where a client attempts to involve the desk in a transaction it reasonably judges to be improper. In such a case the desk will explain, where it is lawful to do so, why the work has stopped.
On termination the Company will return material that belongs to you on request and will settle outstanding invoices promptly for work actually performed. Confidentiality and the limits on liability continue to protect both parties after the engagement closes, so that ending a relationship does not accidentally erase the standards that protected it while it ran.
These terms and any engagement with the Company are governed by the laws of Hong Kong (HK), which is the place of registration of RF TRADE LIMITED. This choice reflects the location of the office at Rm A5 7/F ASTORIA BLDG, 34 ASHLEY RD, Tsim Sha Tsui and provides a single, predictable legal footing for international trade relationships.
Before any matter is taken to a formal forum, both parties agree to attempt an honest resolution through the desk itself. A surprising number of trade disagreements rest on a misunderstanding of a date, a document or a cost, and those are best untangled by a calm conversation rather than by the price of a dispute.
Where a matter cannot be settled directly, the parties submit to the non-exclusive jurisdiction of the courts of Hong Kong (HK). This does not stop a party from protecting its position in another court where the law of that place gives it a right to do so, and nothing in this section takes away the right each party has to defend itself properly wherever a fair hearing is available.
The Company may update these Terms of Service from time to time to reflect new services, changes in law or a lesson learned from real trade. Revisions are published on this page with a new date, and the version in force is the one you would reasonably find here when you read it. For an active engagement, changed terms apply only to the work that happens after the change unless both parties agree otherwise.
Questions about these terms, about a specific engagement or about a request the desk has made of you are welcome at any time. The contact box below lists the routes, and a real team member answers rather than a scripted reply, because many issues are resolved by a human reading the file behind the question.
RF TRADE LIMITED
Rm A5 7/F ASTORIA BLDG
34 ASHLEY RD
Tsim Sha Tsui
Hong Kong (HK)
Email: contact@rftrade.autos
Telephone: +12189758838
Thank you for reading these terms. They are written to make the working standard between you and RF Trade plain from the first call, and the desk will always prefer a direct conversation over a quarrel conducted through clauses. Open the channel whenever you are ready, and the team will respond on the frequency it keeps open for every genuine enquiry.